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TPEI Privacy Policy

Privacy Statement

Collection of your personal information:

If you register for a Tennis PEI event, tournament or membership your personal information is collected and stored in our database. This assists us to build a profile of members both current and past and to communicate tennis services and information to you. You may decline to receive such communications.

Use of your personal information:

Tennis PEI does not sell or share your personal information with any third party, except as required by law or other legal processes. Any information we have collected from our website, subscription services or accounting systems will be stored in our database and will not be shared with an unauthorized third party without your consent.

Changes to your personal Information:

You may update, change, delete or request information or a copy of your personal information held by Tennis PEI by contacting the Tennis PEI office at PO BOX 302, Charlottetown, PEI, C1A 7K7 or info@tennispei.ca.

Security of your personal information:

Tennis PEI protects and secures your personal information by storing information on a secure computer server within a secure environment, protected from unauthorized access, use or disclosure.

We recognize our responsibility for protecting the privacy of your personal information. If you have questions or comments about our administration of your personal information, please contact us at: info@tennispei.ca.

Tennis PEI Refund Policy

Membership

Membership fees, once paid and processed, are not refundable or transferable.

Event/Program Registration

If you are unable to attend a fee-paying event/program, at least 3 days’ notice is required before the start of the event/program to receive a refund. Cancellations after this time will be charged the full attendance amount. In the case of events where draws are prepared earlier than 3 days before the start of the event, notice of cancellation must be made before the draws are completed to be eligible for a refund. Refunds will be issued through the Tennis PEI office. Contact info@tennispei.cafor your refund. The online processing fee paid by Tennis PEI to the online payment company will be deducted off all refunds.

Over Payment Refund

When an error has occurred and an overpayment has resulted and with consultation with the member, a refund will be issued by either credit for the overpayment amount toward a future membership or event or reimbursement for the amount of the over payment.

Additional Costs Incurred

Any additional costs incurred by Tennis PEI through the online system will be deducted from the refund amount.

Payment Service Provider

Tennis PEI uses PayPal to process all payment information. We do not keep records of members’ credit card numbers.